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The #Kano model is a theory of product development & #customer satisfaction developed in the 1980s #coursera #design http://t.co/PIyq9srHnZ
The #Kano model is a theory of product development & #customer satisfaction developed in the 1980s #coursera #design http://t.co/PIyq9srHnZ — Martin Vögeli 😍 😎 😏 (@birdy1976) May 7, 2013
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birdy1976: RT @glitterglitzer: Best customer service email EVER! http://t.co/SRyXR0B2 by @AskAaronLee
birdy1976: RT @glitterglitzer: Best customer service email EVER! http://t.co/SRyXR0B2 by @AskAaronLee