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The #Kano model is a theory of product development & #customer satisfaction developed in the 1980s #coursera #design http://t.co/PIyq9srHnZ
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birdy1976: #schemaorg provides schemas, making it easier to find web pages, i.e. book, event, person, place, product, offer http://t.co/Sy6Za9sL
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birdy1976: The Story of Electronics: Why design for the dump is toxic for people & the planet. Let’s move to product take back! http://icio.us/oifgp5