Article: Human-Centered Intranet Design


http://www.elearningpost.com/archives/007288.asp schrieb / wrote: Article: Human-Centered Intranet Design: Paul Chin takes a look at using intranets that extend work habits in the positive direction: ‚Nothing will drive a wedge between user and tool more than poorly developed or overly complicated systems. Not only do intranet owners – and to a greater extent, employers – have to worry about initial system adoption, but there’s also a danger to users‘ personal skill sets if they actually do accept an inefficient system: Negative habituation. Getting accustomed to using poorly written software can change the way in which users work for the worse and cause them to adopt bad habits.‘ http://www.intranetjournal.com/articles/200511/ij_11_28_05a.html

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