http://www.elearningpost.com/blog/experience_is_the_productand_the_only_thing_users_care_about/ schrieb / wrote: Article: Experience IS the Product…and the only thing users care about: Peter Merholz reviews Kodak, iPod, Tivo, Target Pharmacy, and Flickr to support his stance that the experience is the product and that we should stop developing just products. http://www.core77.com/reactor/06.07_merholz.asp

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