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The #Kano model is a theory of product development & #customer satisfaction developed in the 1980s #coursera #design http://t.co/PIyq9srHnZ

The #Kano model is a theory of product development & #customer satisfaction developed in the 1980s #coursera #design http://t.co/PIyq9srHnZ

— Martin Vögeli 😍 😎 😏 (@birdy1976) May 7, 2013

Mai 7, 2013

Martin Vögeli

@birdy1976

coursera, customer, design, developed, development, kano, model, product, satisfaction, theory

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